You can permanently delete your Unite account and its associated data at any time. Verify it's you with your phone number below, or email us if you no longer have access to the app.
When your deletion completes, we permanently remove your Unite account and the personal data tied to it:
We may retain a limited set of records where the law requires it — chiefly financial/transaction records for up to 7 years for tax and accounting. Anonymised, aggregated statistics that can no longer identify you may be kept. Everything else is deleted from our active systems within 30 days. This action cannot be undone.
We'll text a one-time code to the phone number on your account (the same way you sign in). This confirms it's really you before anything is deleted.
Include the country code, e.g. +52 (Mexico), +44 (UK), +1 (US/Canada).
If you can't receive the code (for example, you've changed numbers or removed the app), email us from any address and we'll verify your identity and delete your account for you.
connect@unite.earth — we respond within 30 days (usually far sooner).